No, RFM is a private billing practice. We do not believe it is possible to provide an excellent service and maintain our staff, for the cost of the Medicare rebate alone.
We do however bulk bill all Childhood Immunisations and INR testing. If you are under financial pressure, please discuss this with your doctor.
For patients who currently attend RFM, you can book online via Hot Doc’s by clicking the Book Now tab on the Website, or you can give us a call on 02 6936 2088 and chat to our friendly staff. We will be transitioning to bookings through Automed from July 2024.
For all New Patients, please give our staff a call on 02 6936 2088.
At various times, your doctor will order tests for you such as blood tests, swabs, pap smears or X-Rays, as is appropriate to your care.
These results can take a little while to be returned to us. Once the result is available, your doctor will review them and will make an appropriate comment on the computer. Most of the time, the doctor will send you an electronic message through Automed informing you of your results. If your doctor wants to see you, you will be able to follow the link to make an appointment online, or alternatively call us and we will make an appointment on your behalf. Sometimes our staff may also contact you. In urgent cases, your doctor may ring himself/herself.
As you can imagine, each doctor will order many tests each day, so we rarely get an opportunity to ring patients for normal results. It is important that if you have not heard from us at all, that you ring the surgery to double check that your result is normal, because occasionally results do get missed, or are not returned properly by pathology etc, or perhaps we have been unable to contact you. It is also extremely important for this reason to ensure that your contact details are always up to date on our records.
Your doctor will let you know how long your test results are likely to take to come back.
